How do dekstech retainers work?

dekstech retainers provide flexible, dedicated support tailored specifically to your Shopify needs. Simply select a monthly retainer amount that fits your budget, and we'll transparently track all tasks performed against that budget. Unused hours roll over for up to 3 months, maximizing your investment. If you go over your hours, the additional hours will be billed at the end of each month with 10 days terms for payment.

Flexible Monthly Retainers

• Choose a retainer amount based on your business needs.

Clear and Competitive Rates

• Development tasks: Typically $150–$175/hr (up to $250/hr for highly complex tasks).
• Expert Consulting: $250/hr
• Store management services: $75/hr.

Full Transparency

• Receive detailed reports clearly outlining how your retainer hours are used. dekstech operates on long-term partnerships built on a high level of trust. This is why we provide detailed, transparent reporting on how hours are spent. In return, we rely on mutual trust, understanding that an evolving scope is a natural and expected aspect of web development projects.

Agile and Continuous Delivery

• Structured Agile workflow: Plan → Design → Build → Test → Review → Launch.
• Regular incremental improvements to quickly deliver ongoing value.

Why Agile Over Fixed Bids?

Fixed bids often lead to frustration because they assume a linear, unchanging scope. However, web development and design naturally evolve as your business grows. Fixed bids leave little room for adjustments, resulting in unexpected costs, delays, or compromises. Our Agile retainer approach provides flexibility, ensuring you can adjust your priorities without renegotiations, additional costs, or delays.

Easy Scaling

• Adjust your retainer amount up or down monthly, without penalties. You can change the hours in your next month's retainer up to 3 days before your renewal each month so you can bump it up or reduce depending on your expected needs/. We want you to have full control over your budget.

Exceptional Quality Assurance

• Every development hour includes thorough Quality Assurance and testing, ensuring consistently excellent results.

dekstech retainers offer transparency, flexibility, and consistent quality—so your business can thrive.