HVAC & plumbing owners

Every missed call is a job for your competitor.

You're on a roof, in an attic or under a sink when the phone rings. It goes to voicemail, and the homeowner hires the next company on Google. An AI receptionist picks up instead:

  • Answers every call 24/7, in one ring
  • Books the job and texts you the details
  • Sends emergencies straight to your on-call tech
  • Takes a message and texts you when it can't help
Book a free demo Hear real calls

Luke, our founder, will show you how it works on a free demo call. Can't wait? Call the demo line: (419) 451-9420

14 days free No card to start Cancel anytime
5.0 from 20 verified client reviews

Pick a time for your free 30-minute demo

Luke, our founder, shows you Ava answering calls for an HVAC or plumbing shop like yours, then answers your questions. No card, no obligation.

Rather hear it first? Call the demo line: (419) 451-9420

62%

of calls to small businesses go unanswered: 38% go to voicemail and 24% get no response at all.

Source: 411 Locals study, 85 small businesses over 30 days (2016)
83%

of U.S. consumers choose the business that responds first.

Source: Moneypenny survey of 2,000 U.S. consumers, reported by Contracting Business (May 2026)
168

hours in a week. A full-time receptionist covers about 40. Your AI receptionist covers all 168.

 

Hear Ava handle real calls

Listen before you book a demo. Real, unscripted test calls on our demo line. Luke, our founder, plays the homeowner. Clips are trimmed for length.

Emergency

Smoke and a gas smell from the furnace

0:23
Read the transcript

Ava: Thanks for calling Summit Heating and Air. This is Ava. How can I help you today?

Caller: There's maybe some smoke coming out of my heater, and it kinda smells like gas.

Ava: Oh no, that sounds serious. Please get everyone out of the home right now and call 911 or your gas utility from outside. Don't use any switches or electronics on your way out. Your safety comes first.

Booking

Furnace tune-up, booked for Wednesday

0:49
Read the transcript

Ava: Thanks for calling Summit Heating and Air. This is Ava, Summit's AI assistant, and this call may be recorded. How can I help you today?

Caller: I'm just looking for a tune-up for my furnace for this upcoming winter. [...] It's kinda short notice. Can I do Wednesday or Thursday? It's just a tune-up, right?

Ava: Absolutely, Edward. Wednesday or Thursday works just fine for a tune-up. Would you prefer Wednesday morning between 8 and noon, or afternoon between noon and 4?

Caller: Let's do Wednesday, noon and 4.

Ava: Perfect. The tune-up visit is $129. Let me read that back. I have you down for a furnace tune-up at 180 Main Street in Waterville on Wednesday between noon and 4.

Price shopper

Caller says another company quoted $60

0:45
Read the transcript

Ava: Thanks for calling Summit Heating and Air. This is Ava, Summit's AI assistant, and this call may be recorded. How can I help you today?

Caller: [AC is blowing hot air.] I was just kinda wondering how much it would cost for you guys to come look at it. I'm just kinda looking around.

Ava: Absolutely, I can help with that. The diagnostic visit is $89, and that's waived if you go ahead with the repair. Would you like to set up an appointment, or do you have more questions?

Caller: Wow, $89. I think someone else told me it would be like $60. Why should I pay you guys $89?

Ava: I understand. It's a fair question. The $89 covers a licensed technician's time to come out, diagnose the problem safely, and give you options. If you go ahead with the repair, that fee is waived.

Wants a human

Caller asks to talk to a real person

0:33
Read the transcript

Caller: Is it possible I could just talk to a person about this? I'd feel more comfortable.

Ava: Absolutely, I understand. I can have someone from our team call you back to answer your questions. Could I get your name and the best number for a callback?

Caller: [Gives name and number.]

Ava: Thanks, Ed. So just to confirm, Ed Jones at 419-367-5525 would like a callback to discuss AC service and pricing. Does that all sound right?

Caller: Yeah, that sounds right. That would be great.

Ava: Perfect. Someone from our team will give you a call soon.

Still not sure? Call it yourself.

Our demo line answers as "Summit Heating & Air," a sample company. Try to book a repair, report an emergency, ask about pricing, or ask for a real person.

(419) 451-9420
Book a free demo for your shop

What are missed calls costing you?

When a homeowner hits voicemail, they can call the next company on Google in seconds, and 83% of consumers go with whoever responds first. Move the sliders to match your business:

Not sure? Pick the closest:

You could be losing about

$5,160

a month in jobs that went to a competitor

Assumes only 1 in 3 missed callers would have booked with you. Missed calls a week × 4.3 weeks × 1/3 × job value. An estimate, not a promise.

Live in 7 days. We do the setup.

No software to learn. Book a demo, and we build and test your AI receptionist for you.

1

Book a free demo

Hear it answer live, then tell us your services, service area, hours, pricing rules and what counts as an emergency.

2

We build and test it

We set it up to answer as your business and test it. You get the number to call yourself before anything goes live.

3

Forward your missed calls

Turn on call forwarding (takes 2 minutes, we walk you through it) and your 14-day free trial starts. No card to start. You get a text summary of every call.

Answers like your best dispatcher. Never calls in sick.

Books the job

Collects name, address, problem and preferred time, then texts it to you or your dispatcher to put on the schedule.

Flags emergencies

No heat, no AC in a heat wave, burst pipe, gas smell? It follows your rules and transfers urgent calls to your on-call tech.

Texts you every lead

A summary of each call lands on your phone within seconds: who called, what they need, and what was booked.

Picks up in one ring, 24/7

Nights, weekends, holidays, and the Monday rush when every line is lit. No hold music.

Sounds natural

A friendly, natural voice that handles interruptions and follow-up questions. Call the demo and judge for yourself.

Get your evenings back

Stop answering the phone at dinner or between jobs. It handles the calls, screens out spam and robocalls, and you just read the texts.

Where the line is

The honest version, because you're handing it your phone.

1

It won't pretend to be a person

If a caller asks, it says it's an AI assistant for your business. Callers who want a human get a callback or a transfer.

2

It won't go off-script

It only answers from what you tell it: your services, area, hours and fees. No prices or promises you didn't approve.

3

You see every call

Every call is texted to you, and you can change how it answers anytime by calling or texting Luke.

A full-time receptionist covers 40 of the 168 hours in a week

Emergencies don't keep business hours.

In-house receptionistdekstech AI receptionist
Monthly cost~$3,000 plus taxes and benefits$297
Hours covered~40 per week168 per week
Sick days, vacations, turnoverYesNone
Calls at the same timeOneMany at once
Time to startWeeks of hiring and training7 days

Receptionist cost based on the U.S. Bureau of Labor Statistics median annual wage for receptionists (about $36K, May 2023), before payroll taxes and benefits.

Simple pricing. 14 days free.

Book a demo, we set it up for your shop, and you watch it answer real calls for 14 days before you pay anything.

14 days free
On the Tools

For owner-operators and small crews

$297/month $397
Intro rate for the first 10 businesses or until Black Friday, Nov 27. Locked in while you stay.
No card to start · $497 setup waived
  • Answers 24/7, trained on your shop
  • Screens out spam calls
  • Books jobs, transfers emergencies
  • 200 calls/mo, no per-minute fees
  • Text summary of every call
  • Done for you, live in 7 days
  • Optional live transfer to your cell
  • Direct line to the founder, not a ticket queue
  • Month to month, cancel anytime
Book a free demo
14 days free
Full Crew

For shops with trucks on the road and phones that never stop

$497/month
No card to start · $497 setup waived
  • Everything in On the Tools
  • 500 calls/mo, no per-minute fees
  • Covers overflow when your office is slammed
  • Done for you, live in 7 days
  • Optional live transfer to your cell
  • Direct line to the founder, not a ticket queue
  • Month to month, cancel anytime
Book a free demo

No card to start. Your 14 days start when you forward your calls to your AI receptionist. To keep it after day 14, add a card and your plan renews monthly. Do nothing and the number turns off. See the AI Receptionist Terms.

5.0 from 20 client reviews

Free for 14 days, then still protected. Live in 7 days, and no booked job in your first paid month? We refund it.

Multiple locations? Mention it on your demo call.

Luke Tull, founder of dekstech

A real person behind it

Hi, I'm Luke Tull, founder of dekstech in Perrysburg, Ohio. I've spent my career in IT and building software for small businesses. Right now we're setting up a small group of HVAC and plumbing companies by hand. My team and I set up your AI receptionist, listen to how it handles your calls in the first weeks, and fix anything that's off.

After you sign up, you get my direct cell. Something sounds off or you want a change? Call or text me and I'll fix it. No ticket queue, no call center.

Luke Tull, Founder

What clients say about working with us

5.0 average, 20 verified reviews
Luke was phenomenal. Expert quality work, performed quickly and thoroughly. He was attentive to bug fixes, even on Thanksgiving.
Zach Z.dekstech client
I had been having an issue with an API connection on my site and was having no luck getting it fixed until I found Luke. He kept me up to date on the progress at all times and did what I could not find anyone else to do.
Dave B.dekstech client
Luke and his team were awesome to work with. We had a complex situation that they helped navigate quickly. I'd definitely work with them again.
Brian S.dekstech client

Reviews from dekstech software and web development clients, collected on dekstech.com.

Questions owners ask

How does the free trial work?

Book a free demo. We build your AI receptionist and give you the number to call yourself. Your 14 days start when you forward your missed calls to it. No card to start. Near the end we send you a recap of the calls it answered and the jobs it booked. To keep it, add a card and it continues at your plan price. Do nothing and the number turns off.

How is this different from an answering service?

Most answering services take a message and pass it on. By then the homeowner may have already called someone else. Your AI receptionist picks up in one ring, asks the right questions, books the job and follows your emergency rules, the same way every time.

Do I need a new phone number?

No. Keep your number and forward calls to your AI receptionist: after hours, when you don't pick up within a few rings, or all the time. You can change it anytime.

Will callers know it's AI?

It sounds natural and handles real conversation, but it won't pretend to be a person if asked. Most callers care about getting booked fast, not who answers. Call the demo and decide for yourself.

What happens with a real emergency?

You set the rules. For example: transfer "no heat" and "water leak" calls to the on-call tech, and book everything else for the next morning.

What if it doesn't know the answer?

It takes a detailed message and texts you right away, so a person can call back. We review your calls during the first weeks and keep improving its answers.

Does it work with my scheduling software?

Every booking and lead goes to you by text and email on day one. Tell us what you use (ServiceTitan, Housecall Pro, Jobber, Google Calendar) and we'll go over connection options on your demo call.

Is there a limit on calls? What if I go over?

On the Tools ($297/mo) covers up to 200 calls a month. Full Crew ($497/mo) covers up to 500. No per-minute fees on either. We text you when you hit 90% of your calls. Extra calls are $1 each, and you never pay more than the next plan up in a month. Switch plans anytime. Multiple locations? Mention it on your demo call.

Who do I call if something's wrong?

Me. Every customer gets my direct cell after signup. Call or text and I'll get it fixed. No support tickets, no call center.

Is there a contract?

No. It's month to month and you can cancel anytime.

Stop sending jobs to voicemail

Book a free demo and we'll build one that answers as your business. Then try it free for 14 days, no card to start.

Book a free demo Call (419) 451-9420